Part 3: Beware when dealing with 'Lanzinger Harmonikas'

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If you have not read the previous parts to my experience with Lanzinger Accordions, click here to read part 2, and click here to read part 1.

I am still asking Lanzinger to return my 500 euro deposit. As of 17/11/12, here is the latest conversation (dated 23 October 2012):




I believe my 500 euros was not even spent on my accordion.

In the e-mail, Lanzinger says "When we pay to Fismen your accordion, is our problem not yours." He avoids answering my question, leading me to believe he had not paid Fismen, keeping my 500 euro deposit (before he's laid a hand on the accordion... let alone 'producing' any part of it). Meanwhile deposits are usually requested and used by the actual manufacturer.

If the accordion doesn't cost Lanzinger anything to make until it being shipped from Fismen, then keeping the deposit doesn't seem fair, does it?

Lanzinger seems more troubled at my suggestion that he didn't make the accordion. It's none of my concern whether Lanzinger lets Fismen produce the whole instrument or not - Lanzinger never had it in his hands, and kept my deposit which according to my communication with my local dealer, didn't even reach Fismen.

I believe I am entitled to my 500 euros returned, which seems to have been not at all spent on the construction of the accordion or even the deposit to the manufacturer (Lanzinger never had the accordion in their hands, as you can read in part 2), which is what I'm led to believe from Lanzinger avoiding answering my questions ("When we pay Fismen your accordion is our problem").

Deposits are made under an agreement. It was my dealer's understanding, this the deposit would be spent on the accordion. If the deposit is not spent on the accordion, whether lawful or not, it is unfair and dishonest to keep this deposit.

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Anonymous
AUTHOR
08 December, 2012

It's a outrage the way you were treated by Lanzinger. I purchased 2 Rutar diatonic accordions in 2002. They also make piano accordions. I personally went to his home in Slovenia where he has his shop and makes the instruments. I had a bank check for the amount he quoted he had received a down payment previously. When I presented the check he said it was an over payment and he refunded the excess in US currency on the spot. I think Lanzinger is trying to create a name for themselves by providing their instruments free to the various musicians such as Denis Novato and Franc Mihelic. I hope you eventually get your money back. Buttonbox

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Anonymous
AUTHOR
08 December, 2012

I've seen that Lanzinger donated accordions to Golica-TV. I wonder how many more customers Lanzinger has to rip off to pay for the accordions from Fismen then stick Lanzinger name on. I think Phillip will never get his money returned. Not from these crooks.

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Anonymous
AUTHOR
08 March, 2013

Lanzinger is a shitty firm. Lanzinger gives good accordions to famus musicians - to promote. Every other costumer gets shit for his money! That is a fact!

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Anonymous
AUTHOR
05 April, 2013

Why is Lanzinger not anymore represented at the Musikmesse in Frankfurt???

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Phillip
AUTHOR
03 January, 2016

This would be why :)

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